From troubleshooting to billing, explore clear step-by-step guides and FAQs designed to solve your issues quickly.
Trusted by more than 500,000+ companies across the globe
At Platforms live, we believe technology grows stronger when knowledge is shared. Our
community initiative focuses on collaboration, learning, and awareness in the IT
ecosystem.
To foster a connected community that promotes secure, eƯicient, and innovative use of
technology across Bangladesh.
Trusted by thousands worldwide, our clients share their experiences of hassle-free tech support.
Getting expert help has never been easier. Here’s how our process keeps your technology running smoothly:
PlatformsLive is a dedicated IT and financial technology partner for Bangladeshi businesses. We bridge the gap between traditional operations and modern digital efficiency. Whether you need to fix and upgrade your office computers (Desktop Services), integrate mobile payments like bKash/Nagad into your store (Fin-Tech Solutions), or protect your physical and digital assets (Security Solutions), we provide localized, affordable, and expert support to help you grow.
Absolutely! Most "slow" computers in Bangladesh offices are simply struggling with outdated hardware or software clutter. We specialize in performance optimization, including SSD upgrades and RAM installations, which can make an old PC feel brand new at a fraction of the cost of a replacement. We also provide professional system cleanups and virus removals to ensure your team remains productive without frustrating lags.
Moving toward a "Cashless Bangladesh" is easier than ever with PlatformsLive. We provide seamless Fin-Tech integration services for both physical retail shops and e-commerce platforms. We can help you set up Merchant QR codes for over-the-counter payments or integrate secure Payment Gateways into your website. Our team handles the technical API setup so you can offer your customers the convenience of paying via their favorite MFS (Mobile Financial Services) providers.
We recommend a "Hybrid Security" approach. Digitally, we help you set up robust firewalls and automated data backups to protect against common threats like phishing and ransomware. Physically, we provide and install CCTV surveillance and Biometric (Fingerprint/Face) Access Control systems. A simple security audit by PlatformsLive can identify your most vulnerable areas—helping you protect your inventory and your customer data simultaneously.
You’re in the right place! For quick advice, you can post your question here on our Community Page to get insights from other local business owners and our technical moderators. If you require immediate professional assistance, you can click the "Live Support" button on our website or message us via our official WhatsApp helpline. We also host regular community "Tech-Talk" sessions to keep you updated on the latest business tools in BD.
Need assistance right now? Our support team is available 24/7 through multiple channels. Choose the way that’s most convenient for you.
Evolving through innovation defining the next era of IT and Fin-Tech in BD.
From high-performance hardware to seamless digital payment ecosystems.
Trusted expertise for the modern entrepreneur.