Not necessarily. In many cases, a slow computer is simply bottlenecked by an old hard drive or insufficient memory. We specialize in SSD upgrades and RAM expansions that can make an older PC run up to 10 times faster. Before you invest in expensive new hardware, let us perform a performance audit to see if a cost-effective upgrade can solve the problem.

We offer both. For businesses with multiple workstations, we can send our technicians to your location for on-site diagnostics, networking setup, and hardware maintenance. For more complex repairs or component replacements, we provide a secure pickup and delivery service to ensure your hardware is handled with professional care.

Absolutely. Using pirated software is a major security risk for local businesses. We assist in installing and activating genuine Windows and Office licenses, as well as robust antivirus software. If your system is already infected, our team can perform a deep "system clean" to remove malware and spyware without losing your important files.

Unlike a typical repair shop that offers a "quick fix," PlatformsLive provides professional-grade IT management. We offer warranties on our work, use high-quality genuine parts, and provide detailed advice on how to keep your systems running smoothly in the long term. We act as your outsourced IT department, ensuring your technology supports your business growth rather than slowing it down.